I was sitting at my computer working away on some project,
when one of my daughter’s came in the room and started telling about a
something she and her friends had done together at the sleepover the night
before. She spoke with excitement,
laughing along the way, as I gave an occasional, “Uh-huh,” or “Hmmm…,” or “Oh,
really?” She evidently had finished her
tale, as she finally said, “Dad, isn’t that so funny?!” Only I had no idea if it was funny or not,
because I had not heard a word she said.
“I’m sorry. I wasn’t
listening. Could you tell me that
again?” I requested with a measure of embarrassment. Her initial excitement about sharing the
story with me had worn off, but she retold it anyway.
I wish I could claim that was a one-time event, but it
wasn’t. I had made a habit of being a
poor listener. On other occasions, the
girls had told me things, but I had not listened well. Later, after the conversation had passed, and
when I was listening to them, I might
ask with surprise, “When did you do that?”
“Dad, I already told you, remember?”
The problem was I didn’t remember; I had not really heard them in the
first place. We had been in the same
room. She had stood next to me and told
me a story. But I had not listened.
I decided that I had to change some things in order to be a
good listener and really hear what my daughters were saying.
Here are a few things that I put into practice to become a
better listener:
1. About Face: If at all possible, I stopped what I was
doing and did an “about face;” I turned my body and face toward them. Under most circumstances, communication
really does involve the face. When I
turned toward them, I looked them in the eyes as they told their story.
2. Here to Hear: “I hear you” often begins with “I here you.” Okay, I recognize that this doesn’t make
sense grammatically speaking, but let me explain. In order to listen well, I need to be present
with them. Being in the same room is not
the same as being with them. To hear them, I must also be here, in the moment, not on my phone or
staring off in the distance or watching the instant replay of the game or
working on my computer. Doing an “about
face” is really about showing that you want to be with your child and that they
are more important (in the vast majority of cases) than what you might be doing
at the moment.
3. Hold That Thought: Occasionally, if my train of thought
for an email or document is really critical, I say, “Just a moment. Let me finish typing this thought, then I
will listen.” It is important that this
not take a long time. If I need more
than just a minute (literally), I ask, “May I take five minutes and finish
this? Then I will hear your story and
not be thinking about this.” Most of the
time, they’ll be okay with this.
4. Engage: As you look your child in the eye, offer
feedback. “Wow!” “That sounds fun!” “What happened next?” Children like affirmation about their
experiences, not just their performances, though the two often go
hand-in-hand. If your child is small,
put them on your lap and let them talk away.
Active, engaged listening is crucial to healthy
conversation. It also builds trust, as
your children know that you hear them and care about what they are sharing with
you. This encourages them to keep coming
to you to share as they get older, because you have proven that you hear.
And good hearing (and “here-ing”) will allow them someday to
say with pride, “I have a good dad!”
Deron
Smith and his wife Becca have been married for 23 years, and have three
daughters: Abby (20), Makayla (17), and Toria (15). Since 2004, he has been
Preaching Minister at East Sunshine Church of Christ, Springfield, Missouri. As
a preacher, he often says that he is "one learner telling other learners
what he's learning." Besides his love for his family and church, he enjoys
fitness, the outdoors, football, the St. Louis Cardinals, and anything
"Razorbacks."
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